Telehealth Tips

• We use is Kareo for all telemedicine visits. This is a web-based application so there’s nothing to install.

• You will receive a link that you can access your appointment through your computer or your cellular phone.  

• Please have adequate internet connection.  If you are concerned about your WIFI strength, you may want to use your computer.

  • Try using an ethernet cable to enhance the connection.  If using your phone, you may want to stay close to your router to ensure a stable WIFI connection.  

• You may begin login in 10 minutes prior to your scheduled appointment and the provider will log in as soon as they can. 

• If there are issues logging in, you can reach out to our administrative assistant Michelle who can resend the link to you if need be.

• If your appointment fails to initiate through our Kareo application, we will do our best to reach out to reschedule, find another method to connect, or help with connection issues if we can.